Website Terms and Conditions
Last Updated: October 26, 2023
Welcome to Raven Rise. These Terms and Conditions ("Terms") govern your use of the Raven Rise website and the professional development and career coaching services provided through or in connection with it. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
Raven Rise provides its services to you, subject to the following Terms of Service ("TOS"). These TOS may be updated by us from time to time without notice to you. You can review the most current version of the TOS at any time on this page. By using the Raven Rise website and services, you signify your agreement to all terms, conditions, and notices contained or referenced herein.
2. Description of Services
Raven Rise offers professional development and career coaching services, including but not limited to: interview preparation, resume writing, LinkedIn optimization, salary negotiation, executive coaching, and job search strategy. All content provided is for informational and educational purposes only and does not constitute a guarantee of future employment or success.
3. User Responsibilities
As a user of Raven Rise services, you agree:
- To provide accurate, current, and complete information during the registration process and maintain and promptly update your data.
- To maintain the security of any login credentials including passwords and to be fully responsible for all use of your account.
- Not to use the website or services for any unlawful purpose or in any way that interrupts, damages, or impairs the service.
- To respect the intellectual property rights of Raven Rise and not reproduce, modify, distribute, or otherwise exploit any content without express written permission.
4. Payments, Cancellations, and Refunds
All service fees are clearly stated at the time of purchase or booking. Payments must be made in advance of service delivery. Our cancellation and refund policy is as follows:
- Cancellations: Coaching sessions must be canceled or rescheduled at least 24 hours in advance. Sessions canceled with less notice may be charged in full.
- Refunds for Services: Due to the personalized and labor-intensive nature of our document services (resumes, LinkedIn), no refunds are offered once work has begun. For coaching, refunds may be granted for unused sessions upon written request, subject to an administrative fee.
For more details on specific service policies, please contact info@ravenrise.com.
5. Intellectual Property Rights
All content on this site, including text, graphics, logos, icons, and software, is the property of Raven Rise or its content suppliers and is protected by United States and international copyright laws. Raven Rise grants you a limited, non-exclusive, non-transferable license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Raven Rise.
6. Disclaimer of Warranties and Limitation of Liability
THE SERVICES AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RAVEN RISE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. RAVEN RISE MAKES NO WARRANTY THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. IN NO EVENT SHALL RAVEN RISE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within San Francisco, California.
8. Contact Information
If you have any questions regarding these Terms, please contact us at:
Raven Rise Legal Department888 Brannan Street, Suite 315
San Francisco, CA, 94103, United States
Email: info@ravenrise.com
Phone: (415) 678-9012
By continuing to use this website, you acknowledge that you have read and understood these terms.